Any questions?
From vouchers and tips for days out to questions about Wi-Fi – we’ve put together everything else here that might be of interest or help during your stay. This way, you’ll be fully informed and can enjoy your time in Salzburg to the full.
And if anything’s still unclear – our staff at reception will be happy to help you in person at any time!
You can purchase the popular Salzburg Card right here at the hotel – your key to many of the sights, museums and attractions in the city of Salzburg.
Our reception staff will be happy to advise you personally on events, concerts, theatre performances and festivals.
Yes, the reception at the arte Hotel Salzburg is staffed 24 hours a day. Whether you arrive late or check out early, our staff are always on hand to help you and will be happy to answer any questions you may have about your stay in Salzburg.
Yes, free high-speed Wi-Fi is available throughout the arte Hotel Salzburg, whether you’re in your room, in the lobby, in the breakfast area or at hu:goes14 on the 14th floor. This means you’ll always stay well connected during your stay in Salzburg.
No – the arte Hotel Salzburg is a non-smoking hotel. This ensures a pleasant indoor environment and the highest level of comfort for all guests.
For smokers, there is a covered smoking area outside by the hotel entrance.
Yes – there is a covered smoking area outside the hotel, right in front of the entrance. Smoking is strictly prohibited inside the building, including in the rooms, the lobby and the bar.
Our reception staff will be happy to issue you with the Salzburg Card, which gives you access to many attractions in and around Salzburg. Our hotel bar, hu:goes14, regularly hosts (musical) events; you can find these here
The arte Hotel Salzburg is centrally located near the main railway station – the perfect starting point for exploring the highlights of Mozart’s city.
You can easily reach popular attractions on foot or by public transport:
- Mirabell Gardens & Mirabell Palace – approx. 10 minutes’ walk
- Salzburg Old Town & Getreidegasse – approx. 15 minutes’ walk
- Hohensalzburg Fortress – approx. 20 minutes’ walk or a quick bus ride
- Mozart’s Birthplace and Residence – approx. 15 minutes
- Haus der Natur, DomQuartier, Residenzplatz – also within easy reach
The arte Hotel Salzburg is situated just around 1 kilometre from the city centre – you can reach the Old Town in 10 to 15 minutes on foot or in a few minutes by trolleybus (there’s a stop right by the main railway station). Thanks to its central location, you’ll be perfectly connected – whether you’re heading for a spot of shopping in the Getreidegasse, a concert at the Mozarteum or a stroll along the Salzach.
Our reception staff will be happy to arrange a taxi or airport transfer for you at any time. There is also a taxi rank right next to Salzburg Central Station, just a few steps from the hotel entrance, which is staffed round the clock. For journeys to Salzburg Airport, you should allow around 15 minutes’ travel time.
The arte Hotel Salzburg is situated right next to Salzburg Central Station, offering excellent transport links in all directions.
In the immediate vicinity, you’ll find:
- Bus and trolleybus routes to the Old Town, the airport and tourist attractions
- ÖBB and Westbahn regional and long-distance trains
- E-scooter and bike hire stations right outside the hotel
You can reach Salzburg’s Old Town in just 10 minutes by trolleybus or easily on foot.
Yes – all rooms at the arte Hotel Salzburg are fitted with individually controlled air conditioning.
Bathrobes are available to our guests on request at reception for a hire fee – ideal for your visit to the fitness centre or for relaxing evenings in your room.
No, there is no minimum stay at the arte Hotel Salzburg. You can book one night or several nights with complete flexibility – perfect for business travellers, weekend breaks or city breaks in Salzburg.
Yes – there’s a vending machine in the lobby where you can buy small items such as toothbrushes and toothpaste.
Yes – for corporate clients, business travellers and frequent bookers, the arte Hotel Salzburg offers attractive corporate rates and framework agreements. Our sales department will be happy to arrange personalised packages for you, with benefits such as fixed prices, flexible rates or breakfast included.
Yes – as is the case throughout Salzburg, a local tax (tourist levy) of €3.55 per person per night applies. This is not included in the room rate and will be charged separately at check-in. This includes the guest card, which allows you to use the trolleybus free of charge within Salzburg – perfect for getting to the sights and the Old Town in comfort.
The arte Hotel Salzburg has 120 modern rooms with a total of around 240 beds. The rooms are spread over 11 floors in total, including studios and suites, some of which offer panoramic views over Salzburg.
