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Arrival & Departure

Whether you’re travelling by car, train or bike – here you’ll find all the key information you need for a hassle-free arrival and a relaxed start to your stay. Everything’s been sorted for your departure too, so you can enjoy your last day without any stress.

And if anything is still unclear – our staff at reception will be happy to help you in person at any time!

When does check-in start?

Check-in at the arte Hotel Salzburg is available from 3.00 pm. If you arrive in Salzburg earlier, you’re welcome to leave your luggage with us at reception and set off to explore the city of Mozart straight away.

By what time must check-out take place?

The standard check-out time at the arte Hotel Salzburg is 12.00. You are welcome to leave your luggage with us even after you have checked out.

Is late check-out available?

Yes – subject to availability and for an additional charge, you can book a late check-out until 2.00 pm. Perfect if you’d like to enjoy Salzburg for a little longer.

Is early check-in available?

Early check-in is available subject to availability and for an additional charge. Please speak to our staff at reception so that we can check whether your room will be ready before 3.00 pm.

Can you check in at any time of the day or night?

Our reception staff are on hand for you 24 hours a day, 7 days a week.

Can I leave my luggage at the hotel before check-in or after check-out?

Yes – of course you can leave your luggage with us at the hotel. That way, you can enjoy your stay in Salzburg without a care in the world.

Is there a shuttle service?

We do not offer our own shuttle service. However, our staff at reception will be happy to arrange a taxi for you or advise you on the best public transport links in Salzburg.

Is there parking available at the hotel?

Right next to the hotel, you’ll find the hotel’s own car park and an underground car park. This means you can park conveniently and securely during your stay in Salzburg.

Is the car park under CCTV surveillance?

Yes – our underground car park is monitored by CCTV, so your car will be safe whilst you’re staying in Salzburg.

Are there electric charging points for cars or bikes?

Yes – at the arte Hotel Salzburg, you’ll find modern charging points for both electric cars and e-bikes. Sustainable travel is important to us.

Where do I need to validate my ticket in the car park?

Your garage ticket is electronic and your number plate must be registered at reception – our staff will be happy to sort this out for you.

Are there any bus parking spaces?

There are suitable coach parking spaces available near the hotel for tour groups. We’d be happy to advise you on the best options. You can, of course, load and unload right outside the hotel.

further information
Are there any motorbike parking spaces?

Yes – motorcyclists are very welcome at the arte Hotel Salzburg. Secure parking spaces for motorbikes are available.

What’s the best way to get there by car?

You can easily reach the arte Hotel Salzburg via the A1 motorway (take the Salzburg Nord or Salzburg Mitte exit). From there, it’s just a few minutes’ drive to our hotel, which is next to the main railway station.

What’s the best way to get there by public transport?

The arte Hotel Salzburg is situated right next to Salzburg Central Station. This means you have excellent connections to trains, buses and Salzburg Airport.

Can I also get there via cycle paths?

Yes – the arte Hotel Salzburg is ideally situated for cyclists and can be reached via well-maintained cycle paths. We warmly welcome cyclists.

Is there a lockable room for bicycles?

You are welcome to park your bicycle or e-bike in our underground car park. Please secure it with a suitable bike lock. You park your bike at your own risk. We accept no liability for theft, to the extent permitted by law. Statutory liability claims remain unaffected.

Can’t find what you’re looking for?

You can find more facts about the arte Hotel Salzburg in the Hotel A–Z:

To the Hotel A–Z