Contact with us
If you contact us by means of a form on the website, by e-mail, by telephone or in person, your data will be stored over 2 years for the purpose of processing the request and reservation and in the case of follow-up requests. We do not share this information without your consent except to comply with legal requirements.
Declaration on information obligation
The protection of your personal data is very important to us. We, the Arte Hotel GmbH, the AHB Atlantis Hotelbetrieb GmbH and the ARTE City Hotel GmbH (the complete contact details can be found in the imprint) process your data for the purpose of harboring, or carrying out events in our hotel and visitors to the gastronomy exclusively on the basis of statutory provisions (DSGVO, TKG 2003 ). In this data protection information we inform you about the most important aspects of data processing in the context of our website and accommodation contract.
We point out that for the purpose of simpler reservation process and for subsequent contract processing by the web shop operator in the context of cookies, the IP data of the connection owner are stored, as well as name, address and, if specified, credit card number of the buyer. In addition, the following data are stored with us for the purpose of contract implementation: date of birth, voluntary information on food intolerances or allergies, preferences, hobbies, memberships. The data you provide is required to fulfill the contract or to perform pre-contractual actions and will be stored in our hotel reservation system (Fidelio Suite8). For the fulfillment of the registration law, data are sent to the responsible authority (municipality / city council), credit card data to the processing bank institutions / payment service providers (Card Complete) for the purpose of debiting the agreed invoice amount, as well as to our tax advisor (company TGW, Stockerau) to fulfill our tax law Obligations passed on. In order to make your reservation and stay in one of the other IPP HOTELS uncomplicated and to be able to fulfill your wishes, access can be made from the following companies on o.g. Data: arte Hotel GmbH (arte Hotel Krems, arte Hotel Kufstein, Hotel Schwarz Alm Zwettl), Atlantis HotelbetriebsgmbH (arte Hotel Wien Stadthalle), ARTE City Hotel GmbH (arte Hotel Linz, arte Hotel Salzburg), ASB HotelbetriebsgmbH (I`m Inn Hotel Wieselburg). Of course, this consent can be revoked. In the case of a contract, all data from the contractual relationship are stored until the expiry of the tax retention period (7 years). The data processing takes place on the basis of the legal regulations of § 96 Abs. 3 TKG as well as of Art. 6 Abs. 1 lit a (Consent) and / or lit b (necessary for fulfillment of the contract) of the DSGVO.
You have the rights to information, correction, deletion, restriction, data portability, revocation and opposition. Contact the hotel with your request or send an e-mail to: firstname.lastname@example.org
If you believe that the processing of your data violates data protection law or your data protection claims have otherwise been violated in a way, you can complain to the data protection authority (Wickenburggasse 8, 1080 Vienna, email@example.com).
On our pages are plugins of the social network Facebook, provider Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA, integrated. The Facebook plugins can be recognized by the Facebook logo or the "Like-Button" ("Like") on our site. An overview of the Facebook plugins can be found here: http://developers.facebook.com/docs/plugins/.
If you do not want Facebook to associate your visit to our pages with your Facebook user account, please log out of your Facebook user account.
This allows you to exercise your right to object to the collection, processing and use of Google Analytics for the future. To do this, you can install the deactivation browser add-on for Google Analytics. This will prevent Google Analytics from storing information about your website visits. For more information and to download and install this deactivation add-on, see tools.google.com/dlpage/gaoptout.
You can disable Google Analytics for display advertising and customize the ads on the Google Display Network by visiting the ad settings: https://www.google.com/settings/ads
On our site we use social plugins from the Pinterest social network operated by Pinterest Inc., 635 High Street, Palo Alto, CA, 94301, USA ("Pinterest"). When you visit a page containing such a plugin, your browser connects directly to the servers of Pinterest. The plugin transmits protocol data to the server of Pinterest in the USA. This log data may include your IP address, the address of the websites visited, which also includes Pinterest features, browser type and settings, the date and time of the request, how you use Pinterest, and cookies.
You can change your privacy settings on Twitter in the Account Settings at http://twitter.com/account/settings.
Our website uses the Google Maps API, a map service provided by Google Inc. ("Google") to display an interactive map and create directions. Google Maps is operated by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.
By using Google Maps, information about your use of this website (including your IP address) may be transmitted to and stored by Google on servers in the United States. Google may transfer the information obtained from Maps to third parties, if required by law or as far as third parties process this data on behalf of Google.
The internet pages partly use so-called cookies. Cookies do not harm your computer and do not contain viruses. Cookies are used to make our offer more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and stored by your browser.
Most of the cookies we use are so-called "session cookies". They are automatically deleted after your visit. Other cookies remain stored on your device until you delete them. These cookies allow us to recognize your browser on your next visit.
You can set your browser so that you are informed about the setting of cookies and cookies only in individual cases allow, the acceptance of cookies for certain cases or generally exclude and enable the automatic deletion of cookies when closing the browser. Disabling cookies may limit the functionality of this website.